Custody and security
Who may move your funds, where they are kept, and which details of yours we hold.
How your funds and personal data are handled
The dull parts of a trading account have to be right for it to work. Here are the ones we never cut corners on.
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Client funds kept separate
Withdrawals can only go to destinations you have confirmed, and client money is kept apart from the funds the company runs on.
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You decide who gets in
Account levels, alerts on every sign-in and notices for new devices, so you learn about an unexpected login straight away.
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Only the data we need
Nothing is collected beyond what your account and the regulator call for. Every item is listed in the privacy policy.
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Someone to talk to
The help centre covers the most common questions, and a support chat is part of the platform itself.
Every detail, spelled out
Below is how the account actually works, rather than a sales summary.
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Only confirmed destinations receive withdrawals
Before any card, wallet address or bank account can receive funds, you must add it and confirm it.
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Expert mode and account levels
Expert mode rearranges the screen but leaves limits untouched; those come from the account's level.
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Alerts for the events that count
Plan payouts, closed positions, filled orders and sign-ins, by email and in the app.
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Help without leaving the platform
Because the support chat runs in the same session as your account, you never have to explain things twice.
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Ask what data we hold
Email support@beurs.co.za to learn what we hold about you, and we will delete whatever we are able to.
Sign up and have a look around
From the moment you first log in, the terminal, wallet and help centre are yours to use. Signing up takes a few minutes.